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      Western Union

      Engaged employer

      Western Union reviews

      Good global mindset, but very matrixed organization - Anonymous employee Western Union Employee Review

      3.0
      17 Jan 2017
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      One of the few SF Bay Area companies that really has a global mindset instead of a San Francisco one. The employee mindset reflects that. Committed to helping people get funds in places where no one else can reach.

      Cons

      While the SF team has a more modern mindset, the rest of the company tends to be more dusty and it bogs down innovation and speed. Very matrixed organization where it takes a lot of people to move a little, thus things get political. Tech platform getting better but hard to move fast.

      avatar
      Western Union Response
      9y
      Thanks for sharing your feedback. We noticed that you are now a former employee but hope you can still share more details about the "cons" you noted. As a global company, we care about all of our employees. Additionally, we're interested in continuing to drive down bureaucracy wherever there is opportunity. We welcome additional feedback you may want to share internally: careers@westernunion.com.

      Explore other reviews about Western Union

      5.0
      1 May 2026
      Vice president
      Recommend
      CEO approval
      Business outlook

      Pros

      A company with an inspiring mission that is beginning to transform, an executive team that has gotten much better with recent departures, the opportunity to make a difference every day

      Cons

      In Denver, there are a lot of negative employees

      2.0
      6 July 2026
      Account executive
      Recommend
      CEO approval
      Business outlook

      Pros

      Strong training opportunities, competitive benefits.

      Cons

      Frequent organizational layoffs. Bureaucracy, micro management, poor communication that slows down decisions. Unrealistic quotas and limited career advancement.

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