Continuing to Evolve - Anonymous employee Western Union Employee Review

4.0
18 Feb 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

WU has begun to pick up steam in its evolution from a brick and mortar financial services company...to a true FinTech (Financial Technology) enterprise. I've personally seen several changes that give me a lot of confidence for the future of this company. Everything from making the right investments in technology and platforms, to aligning leadership and talent in the best way to facilitate agility. This is a proud company that takes its commitment to our vision of "Moving Money for Better" very seriously.

Cons

While change has been speeding up...it could still come faster. Also, we have mounting market pressure and need to balance investment with the ability to meet Wall Street's expectations.

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Western Union Response
9y
Thanks for the review! It has been great to see the investments made in technology and the organization starting to take hold. We will continue to work toward rapid evolution, to keep pace with the changing needs of our customers. Thanks for being on the team.

Explore other reviews about Western Union

5.0
1 May 2026
Recommend
CEO approval
Business outlook

Pros

A company with an inspiring mission that is beginning to transform, an executive team that has gotten much better with recent departures, the opportunity to make a difference every day

Cons

In Denver, there are a lot of negative employees

2.0
18 June 2026
Recommend
CEO approval
Business outlook

Pros

Western Union was a great place to grow if you are motivated. The company wants to do well and generally efforts are well focused.

Cons

Lots of turnover that hurts a company that does write it's how to do things down. Challenging market that takes market share consistently.

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