Business analyst - Anonymous employee Western Union Employee Review

4.0
13 Mar 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good starting place. Decent pay with benefits. Interesting people at entry level positions

Cons

Confusing decisions from management, seems directionless at times. Enforcing change. Ask for honest opinions but then people get disciplined for speaking their mind. Company tools (compliance) constantly breaking, practice seems to be to release not fully developed products.

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Western Union Response
7y
We appreciate hearing your honest feedback. At WU, we encourage our employees to share their concerns, and we are sorry to hear your experience did not positively reflect this. As we continue to improve our communication and management processes, we will share your comments with our leaders. We wish you the best of luck in your future.

Explore other reviews about Western Union

5.0
4 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Very exciting times at Western Union with the pending acquisition of Intermex and a lot of the announcements around wallets and digital assets

Cons

The international offices seem to do a good job around cultural and office events while the US seems to lack this in some areas.

3.0
29 June 2026
Recommend
CEO approval
Business outlook

Pros

Understand that traditional remittances are dying

Cons

Not enough resources available to drive transformation. Legacy tech. Outdated systems, processes. Too much work expected per employee.

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