IT Manager - IT Manager Western Union Employee Review

3.0
20 July 2018
Recommend
CEO approval
Business outlook

Pros

Flexibility, Location, Some benefits, some co-workers

Cons

No vertical growth, Bureaucracy, Digital keeps hiring folks from Symantec who use WU as platform for next step and leave soon, replacements are again from Symantec. Yapping and Stoning all the way. Retail and Digital business operations have a Steel wall between them with no process common. - Consistent performers have no way of growth vertically. They are the "churners". Always end up showcasing their performance again and again to changing upper management. - Looks like salaries may have improved looking at other reviews, but in my case, they were way below market standard. -Some of the middle management directors just need to go, especially in Digital. -The amount of effort and money being put in "oomph" factor technologies in Digital could be well used if you get your ducks in row, do some analysis and stick to an Enterprise Layer of technologies, modern or traditional. It's a mix of multi million dollar non-sense right now.

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Western Union Response
7y
We're sorry to see that you've had a negative experience. As a global employer, we are always looking for ways to best utilize our team's talent and allow for our employees to grow professionally. We strive to provide opportunity based on knowledge, skills, ability, and contributions. We take your feedback to heart and will share your concerns with the appropriate teams. Thank you for leaving a review.

Explore other reviews about Western Union

5.0
4 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Very exciting times at Western Union with the pending acquisition of Intermex and a lot of the announcements around wallets and digital assets

Cons

The international offices seem to do a good job around cultural and office events while the US seems to lack this in some areas.

3.0
29 June 2026
Recommend
CEO approval
Business outlook

Pros

Understand that traditional remittances are dying

Cons

Not enough resources available to drive transformation. Legacy tech. Outdated systems, processes. Too much work expected per employee.

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