Interesting Opportunities, Lack of Executive & Management Focus & Alignment to Execute - Anonymous employee Western Union Employee Review

3.0
8 Apr 2019
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Awesome, smart people to work with (usually) - Deepdive into FinTech & Payments (great place to learn) - Cool projects & opportunities - Office & Fringe Benefits (Office Snacks, Happy Hours, Commuter & HSA Seed, Student Loan Repayment Assistance, etc) - SF Office has a solid culture of getting things done and pushing to provide customer value - Generous serverance package & PTO policy - Reasonable Work/Life Balance - Reasonable compensation, but not thorough market pricing censusing for Bay Area

Cons

- Executive power grabs & lack of focus (i.e. teams will work on the same things) - Loudest person/team usually wins resources - No equity packages to all employees - SF office culture undulated with org changes; lots of org changes (and then power grabs) - Culture of 'lifers' in some areas, as well as occasional information/talent hoarding - Few Company Holidays - Underwhelming Talent Development Processes - Missed opportunities to do really cool work; market is quite niche, but cross-selling opportunities are high (but not prioritized)

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Western Union Response
7y
Thank you for making time to leave a review. Although we are pleased to see so many pros listed, we are very disappointed to hear you wouldn’t recommend WU. We take all employee feedback seriously and assure you that we care about each and every individual on our team. Given we are globally-minded, we’re constantly reviewing key considerations for where our jobs should be located and the demand for the roles we need to achieve our business results. As our organization continues to change for the better, we will share comments like yours to help influence positive change.

Explore other reviews about Western Union

5.0
1 May 2026
Recommend
CEO approval
Business outlook

Pros

A company with an inspiring mission that is beginning to transform, an executive team that has gotten much better with recent departures, the opportunity to make a difference every day

Cons

In Denver, there are a lot of negative employees

2.0
18 June 2026
Recommend
CEO approval
Business outlook

Pros

Western Union was a great place to grow if you are motivated. The company wants to do well and generally efforts are well focused.

Cons

Lots of turnover that hurts a company that does write it's how to do things down. Challenging market that takes market share consistently.

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