overworked employees - Anonymous employee Western Union Employee Review

2.0
27 Oct 2021
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

There is some great work happening

Cons

all that great work it is at the expense of the employees. As we have teams and memebers of those teams, in multiple locations across the globe, there are many early morning and late evening calls for everyone. Upper Management requests that boundries be set, but if that happens, the work doesn't get done due to the current mantra of being 'Lean and Fit'

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Western Union Response
4y
Thank you for sharing your feedback and your 5+ years working with us. We are disappointed to hear of your experience regarding workload as we want all our employees to have fulfilling careers and a healthy work-life balance at the company. Employee feedback is always valuable to us and we provide various avenues for this - consider discussing with your manager, answer our monthly WUListens survey, or reach out confidentially to careers@westernunion.com.

Explore other reviews about Western Union

5.0
4 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Very exciting times at Western Union with the pending acquisition of Intermex and a lot of the announcements around wallets and digital assets

Cons

The international offices seem to do a good job around cultural and office events while the US seems to lack this in some areas.

5.0
23 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Exciting time at a company in growth mode where your contributions make a big impact. Clear strategy in the digital, consumer services, and retail space and great people, teams, and leaders bringing it to life in the last year. Meaningful work and actually puts good in the world. Everything we deliver helps people and communities that faced challenges and lack of access / opportunities for generations. Not only do you get to focus on new tech but also what you deliver truly makes a difference in people’s lives. You’re not just serving ads or making rich people richer, you’re helping folks support their families, empower growth in developing nations, create a more connected world where people care for one another. Great growth opportunities and recognition from senior leaders in global forums.

Cons

Small groups negative people that are not open to change, evolution, new ideas but you will find that at any company and not just Western Union. The vast majority of people here are excited for where we are and the direction we are going.

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