Customer service - Anonymous employee Western Union Employee Review

3.0
29 Sept 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Uk customer service department of Wester Union is in Philippines because salary is low

Cons

Security process is poor as customers loss thier money easiely by fraud collections

Explore other reviews about Western Union

5.0
1 May 2026
Recommend
CEO approval
Business outlook

Pros

A company with an inspiring mission that is beginning to transform, an executive team that has gotten much better with recent departures, the opportunity to make a difference every day

Cons

In Denver, there are a lot of negative employees

2.0
18 June 2026
Recommend
CEO approval
Business outlook

Pros

Western Union was a great place to grow if you are motivated. The company wants to do well and generally efforts are well focused.

Cons

Lots of turnover that hurts a company that does write it's how to do things down. Challenging market that takes market share consistently.

See reviews by: Helpful|Rating|Date|All