Avoid Like the Plague - Analyst Western Union Employee Review

1.0
12 May 2025
Recommend
CEO approval
Business outlook

Pros

-Pay (golden handcuffs, though) -Location is in tech center

Cons

1) Toxic management/leadership. -Was told culture is “sink or swim” and to “create my own responsibilities” -Passive-aggressive leaders from middle management and director. Constantly looking at your screen when walking by, snippy emails, and openly criticize subordinate work on open floor in front of you. 2) Unlimited PTO. This depends on your manager/team director, however, this policy enables control freaks and micromanagers. Was told 10 days was too many in my first year. 3) Attendance. The company requires you in office minimum 3 days a week and if you miss your attendance threshold 2 weeks in a row, you’re required to meet w/ your manager and HR about your performance. And no flexibility to work fully remote around the holidays. I was “pressured” to be in the office for Christmas. 4) Financial Concerns. Western Union is in serious trouble financially. With the crackdown on immigration, migrants (Western Union’s main customer) have reduced their transaction volume significantly, resulting in a major revenue decrease for the overall company. In-turn, Western Union has subleased 2 floors at their HQ building to generate new revenue and are looking at potentially subleasing another floor. This has resulted in hoteling at HQ, w/ certain floors not having enough seats for bigger teams and the executive team asking employees to come in different days than they normally do. I could go on all day about how toxic the culture was and that starts from the top (real estate director). Avoid that department at all costs and only take a job here if you’re desperate (layoffs happen almost monthly).

Explore other reviews about Western Union

5.0
1 May 2026
Recommend
CEO approval
Business outlook

Pros

A company with an inspiring mission that is beginning to transform, an executive team that has gotten much better with recent departures, the opportunity to make a difference every day

Cons

In Denver, there are a lot of negative employees

2.0
1 June 2026
Recommend
CEO approval
Business outlook

Pros

- Unlimited PTO - only 3 days required in office

Cons

- Leadership does not foster a collaborative culture. Sometimes inappropriately mean, dismissive, toxic. - 3 days in office required. Seating is not assigned, so you do not have a guaranteed desk for your items unless you come in 4 days per week for 3 consecutive months.

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