Beneath the surface, there are significant structural and cultural issues! - Anonymous employee Wise Employee Review

1.0
24 June 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Wise has a strong brand, offers a fast-paced environment, and provides plenty of opportunities to learn, especially for fresh graduates and those early in their careers. The annual WiseDays /Mission Days, including the opportunity to visit Tallinn, are memorable experiences. The leave days entitlement is also relatively generous.

Cons

It was one of those environments that seemed fine while you were in it, but many of the issues became much clearer once left and gained perspective from the outside. Beneath the surface, there are significant structural and cultural issues! While many people at Wise are genuinely kind and hardworking, a noticeable pattern is that many of the strongest and most authentic individuals eventually leave (Despite the company's emphasis on inclusivity and collaboration, the reality can feel highly cliquey. Informal groups and long-standing relationships often hold considerable influence, contributing to a political environment that many find difficult to navigate). Those who remain long-term often appear to be either highly political or exceptionally skilled at managing upwards. Visibility and relationships with leadership frequently seem to matter more than the actual quality of one's work. There are no meaningful bonus structures, and aside from leave entitlement, the overall benefits package is weak considering the company's reputation and size. Career progression is another major concern. Expectations and promotion criteria are often vague and inconsistent, particularly outside operational functions where performance can be measured more quantitatively. Employees are frequently left guessing what is required to advance. While regular one-on-one discussions and development conversations do take place, they often feel unproductive. Rather than providing a clear roadmap or actionable guidance, leads frequently focus on explaining why an employee is not yet ready for promotion. Many leaders do not appear to have a clear answer themselves, as structures, expectations, and priorities constantly shift, and most of them are inexperienced leads. Promotion opportunities can be heavily dependent on organizational circumstances rather than individual performance. Employees are offered chance to pursue internal transfers or lateral moves and have these presented as development opportunities, even when what they are actually seeking is career progression. Sometimes, structures are adjusted just to support leadership growth and reporting lines rather than because there is a genuine business need. As a result, advancement often appears driven by visibility, relationships, timing, and circumstance rather than a transparent merit-based process. The performance review process is particularly frustrating. It often feels subjective, inconsistent, and heavily influenced by perception rather than measurable impact. Promotions can appear tied to personal relationships and manager preference rather than merit. The biggest issue, however, is leadership quality!! Many leads were promoted internally simply because they had been with the company for a long time, not because they demonstrated strong people-management capabilities. Some of the most immature leadership behaviours I have encountered in my career occurred here, toxic. Unfortunately, these individuals often appear protected from meaningful accountability. The People team positions itself as a support function, but in practice, raising concerns rarely results in meaningful action. Complaints are documented, conversations take place, and cases are filed, but little seems to change. Employees experiencing genuine issues are often left with a simple choice: tolerate the situation or leave. (especially issues involving leads are unlikely to result in meaningful consequences, regardless of how often concerns are raised) There is also a tendency for major initiatives and projects to undergo constant revisions and restructuring. While change is expected in a growing company, the quality of planning and execution frequently falls short!! Significant effort is spent reworking initiatives that were not properly thought through from the start, creating unnecessary churn and inefficiency. Too often, teams are busy fixing or redesigning processes that were never robust enough in the first place. Overall, Wise is a good place to build experience early in your career and benefit from a recognizable name on your resume. However, for experienced professionals seeking strong leadership, transparent career progression, benefits, and a healthy workplace culture, the reality may not match the company's external image.

Explore other reviews about Wise

5.0
12 Mar 2026
Recommend
CEO approval
Business outlook

Pros

flexible review pay lots of feedback

Cons

repetitive long hours can be frustrating no sponsorship for visa

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Wise Response
2mo
Thank you for taking the time to write a review. We’re pleased to hear that you appreciate the flexibility, benefits and culture. We hope you continue enjoying your experience at Wise.
3.0
25 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Mission-Driven Work: Wise’s mission of "money without borders" aligned perfectly with my personal values. I was genuinely excited to go to work every day, tackle challenges, and track our progress toward that goal. Exceptional Peer Group: The hiring bar is high; you’ll work with smart, diverse, and genuinely interesting people from all backgrounds. Cutting-Edge Product: Working on the Wise Platform is a great technical experience. As an Implementation Manager, you get excellent visibility and access to the Product and Engineering teams. Top-Tier Documentation: Internal enablement and documentation are highly organized, making it easy to self-serve and find answers quickly.

Cons

Lack of Transparency in Management: I received no negative feedback during my probation period, only to be placed on a PIP two weeks after it ended. The feedback loop is non-existent; instead of real-time coaching, minor oversights are "saved up" to justify disciplinary action. Poor Feedback Quality: The PIP I received felt AI-generated, filled with corporate jargon and lacking substantive examples of performance failure. It felt like a formality rather than a genuine attempt at development. Toxic Management Culture: There is a palpable sense of micromanagement and "back-stabbing" within certain leadership circles. The environment shifted from collaborative to manipulative, with a noticeable lack of directness and honesty. Growth Hurdles: The Sales team appears to be struggling to close deals, which impacts the overall momentum of the department.

8
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Wise Response
2mo
Thank you for taking the time to write a review. You raised a number of concerns and I hope you were able to discuss these before you left. If you’d be comfortable to share more details, we’d really appreciate it. Please drop us an email at employerbrand@wise.com.
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