Pros
-Good people -Health benefits -Some trainings are valuable and interesting
Cons
-Low salary -Management lacks experience and don't know how to improve their team performance -Zero to non existing job security - People are promoted just because they are "friendly" with Senior Team Leads - Team leads flaunting that they're no longer close to the product and forgot most of the things Customer Support Associates have to remember by heart, when in reality they should too, because otherwise how would a team-member feel supported - Talk to you about the development plan and then lie to your face and let you go - You never feel like you're worth the money you're getting paid - My anxiety has worsened by working there and dealing with unprofessional team leads who have zero understanding of what the project management or general team management means, as they've been promoted blindly. - Using their fast moving revolution mask to hide just how bad they're with general constructive management or even HR, who by the way sometimes acts as a customer support
