Worst Leadership, Product and Company I’ve Ever Been Involved With! - Sales Engineer Wisetail Employee Review

1.0
12 Aug 2020
Recommend
CEO approval
Business outlook

Pros

Only good thing about Wisetail are some of the people and that’s it’s located in Bozeman.

Cons

At one point Wisetail must have been an amazing company to work for but that’s definitely not the case now and here’s why: 1.) Blind leading the blind.... the WORST leadership (if you can even call them leaders.) Bait and switch, buzz words, meetings about meetings, secrecy, and unethical and unprofessional practices/treatment are just a few of their favorite leadership techniques. Employees are set up to fail and feedback is in one ear, out the other. You have senior and executive level leaders who have no backbone and who have NEVER managed a team, let alone a department or company, running the show... and Ali, the “President”, is the worst of them all! No idea how she’s still in the position she’s in, she’s the most unethical and unqualified individual at Wisetail. There is no direction, no support, and no speaking your mind at Wisetail. 2.) The LMS used to be an industry leader however, now the product hardly works. Clients are angry and frustrated on a daily and ongoing basis (rightfully so) because their system which they over paid for is constantly down. Features and functionality that they were used to using in Wisetail are no longer available in their new “upgraded” version of the platform causing major disruptions in their processes without any warning, not to mention they were prematurely told about this upgrade then had to wait over 2 1/2 years to be migrated over due to Wisetail’s internal issues and infrastructure. Very basic technology and common sense functionality is not available with the LMS, nor on the roadmap, but sales is encouraged to lie/come up with BS “work arounds” to give the client a false sense of the products capabilities. Wisetail LMS is hardly competitive, let alone a top choice, in today’s saturated market. 3.) Company is Full of BS. They claim to care about their employees and to have an awesome culture and working environment but I have never tasted anything so toxic in my life! They employees are MISERABLE, literally in every department, it’s insane. They used to offer great perks and benefits but sure enough, Intertek the parent company, has taken those away one by one. Employees are leaving, clients are leaving, product can’t keep up with competitors let alone industry standards... that should say enough about Wisetail/Intertek. Overall, a company I am glad to have nothing to do with anymore... I would steer clear unless you enjoy disappointment.

Explore other reviews about Wisetail

5.0
20 Oct 2023
Recommend
CEO approval
Business outlook

Pros

Good pay, good people, good food.

Cons

Growth seems to happen by chance.

4.0
16 July 2024
Recommend
CEO approval
Business outlook

Pros

- The work itself is great. Awesome clients, awesome product and industry, amazing people. Four stars based solely on the work you can do. - Product is pretty awesome. - Individual teams are fantastic. - The VP of Product, Evan Melick, is by far the best people leader I've ever seen. Their CS VP, Ryan White, is also great. - Fully remote with no expectation to go into the office *unless you work for Operations.

Cons

- The entire organization is so sales-centric, so hyper-focused on making sure Intertek's bottom line is met, that nothing can get done. For two years now, no real growth has happened across the company – no backfill, no team growth or new hires. You cannot get a raise, period, except for 2% annually, unless you get a promotion into management. - As a whole, there is no growth opportunity here. This is a fantastic beginner-to-mid-level job, but you'll reach your tenure at about 3 years, because there's a glass ceiling. - For the amount of revenue they bring in, they do nothing for employees. No bonuses or commission unless you're in Sales. I can't even get a $50 gift for a departing coworker approved, because that's too expensive apparently. The benefits are incredibly lackluster, and are being held down with an iron fist by both Intertek's vice-grip on the company's finances, and Wisetail's operations manager + president combo. - Recently, really leaning into the 'do as i say' culture where, when our president needs something, she gets it no matter what. It's become very toxic this year.

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