Wisetail Reviews

3.6

63% would recommend to a friend

(47 total reviews)

Ali Knapp

61% approve of CEO

50% positive business outlook

Wisetail has an employee rating of 3.6 out of 5 stars, based on 47 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Wisetail employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

47 reviews
1.0
12 Aug 2020
Recommend
CEO approval
Business outlook

Pros

Only good thing about Wisetail are some of the people and that’s it’s located in Bozeman.

Cons

At one point Wisetail must have been an amazing company to work for but that’s definitely not the case now and here’s why: 1.) Blind leading the blind.... the WORST leadership (if you can even call them leaders.) Bait and switch, buzz words, meetings about meetings, secrecy, and unethical and unprofessional practices/treatment are just a few of their favorite leadership techniques. Employees are set up to fail and feedback is in one ear, out the other. You have senior and executive level leaders who have no backbone and who have NEVER managed a team, let alone a department or company, running the show... and Ali, the “President”, is the worst of them all! No idea how she’s still in the position she’s in, she’s the most unethical and unqualified individual at Wisetail. There is no direction, no support, and no speaking your mind at Wisetail. 2.) The LMS used to be an industry leader however, now the product hardly works. Clients are angry and frustrated on a daily and ongoing basis (rightfully so) because their system which they over paid for is constantly down. Features and functionality that they were used to using in Wisetail are no longer available in their new “upgraded” version of the platform causing major disruptions in their processes without any warning, not to mention they were prematurely told about this upgrade then had to wait over 2 1/2 years to be migrated over due to Wisetail’s internal issues and infrastructure. Very basic technology and common sense functionality is not available with the LMS, nor on the roadmap, but sales is encouraged to lie/come up with BS “work arounds” to give the client a false sense of the products capabilities. Wisetail LMS is hardly competitive, let alone a top choice, in today’s saturated market. 3.) Company is Full of BS. They claim to care about their employees and to have an awesome culture and working environment but I have never tasted anything so toxic in my life! They employees are MISERABLE, literally in every department, it’s insane. They used to offer great perks and benefits but sure enough, Intertek the parent company, has taken those away one by one. Employees are leaving, clients are leaving, product can’t keep up with competitors let alone industry standards... that should say enough about Wisetail/Intertek. Overall, a company I am glad to have nothing to do with anymore... I would steer clear unless you enjoy disappointment.

1.0
7 July 2020

Previous Experience on the Titanic Required

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Most employees are cool. Used to be a GREAT company. Truly miss the old ways of Wisetail. Things in the past year went from questionable to undoubtedly, and sadly, frightening.

Cons

Where to begin... the company is sinking. For years, throughout acquisitions, continued failure of the platform, and turnover in leadership, we were told, "It's going to get better... this is just a phase." The platform barely works and clients are, rightfully, pissed that a site they pay good money for is constantly down. Departments are victim to constant turnover and a "plan" that is only talked about and reevaluated, but never executed upon. Many employees are hired to do one job, which changes within weeks of coming onboard. Leadership is inexperienced and the president of the company barely exhibits leadership skills, to put it nicely.

1.0
14 Sept 2020

Bad Management

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great people to work with. They truly want what’s best for the customers

Cons

Management. Flailing crazy to figure out what to do with the pandemic. Punishment for mistakes that were not malicious, just to make management look better to higher ups at Intertek.

Viewing 1 - 3 of 47 Reviews

Glassdoor has 50 Wisetail reviews submitted anonymously by Wisetail employees. Read employee reviews and ratings on Glassdoor to decide if Wisetail is right for you.