Not what it once was - Customer Care Expert - English Wix Employee Review

1.0
14 Feb 2024
Recommend
CEO approval
Business outlook

Pros

-Colleagues are truly special, everyone seems to be on the same journey and wavelength. This does not relate to anyone in management positions.

Cons

-Horrible management across all departments, insane level of micromanagement. -Management are never barely ever qualified to do the duties of the team they manage. -Increasing level of KPIs and expectations over time - the company used to be able quality over quantity and this has completed reversed. -No room for growth whatsoever, and if you do happen to change position do not expect a raise as it's not a "lateral move" -Be prepared to take on additional tasks, for no additional rewards -HR are always breathing down your neck at any opportunity, don't ever dare be late as you will be disciplined -Company is politically motivated, coercing employees to follow/support ongoing wars against an oppressed people - insisting all employees who to support. Even suggesting donating money to certain political groups

Explore other reviews about Wix

5.0
30 June 2026
Recommend
CEO approval
Business outlook

Pros

Wix is a massive company, built of many small companies and guilds where you can always find a place to grow and be yourself (your best self). The benefits are amazing, the coworkers are even better.

Cons

Sometimes the market changes faster or in a more unexpected way than anticipated and this happened, leaving Wix no choice but to lay off 20% of its workforce. That was my biggest con.

3.0
22 June 2026
Recommend
CEO approval
Business outlook

Pros

Great benefits and culture in NYC office.

Cons

They are successful despite themselves. They do nothing the right way, but still make money.

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