Started Off Great - Went Downhill Fast - SEO Specialist Wonderist Employee Review

2.0
21 June 2021
Recommend
CEO approval
Business outlook

Pros

There are a lot of pro's to working at Wonderist. I will say, most are related to the inherent and natural culture made by the team itself (not necessarily driven by management). Some easy ones to mention though (as provided by management): -Mostly unlimited PTO (basically use it within reason) -Decent/Fair holiday schedule (could be better, not all holidays are considered days off) -Doggo friendly office -Remote work available if you're sick/have life issues (great when you don't feel good-enough for working in person, but you can still do your work The natural culture provides, in my experience, experiences like: -Amazingly supportive "line staff", your coworkers will be your bastion and bulwark against drama -Directors are awesome and knowledgeable, if stretched a bit thin, and will in general tell you the truth behind any kind of drama that might be stirred up at the time (which was quite useful)

Cons

Unfortunately, most of the cons I will list below resulted in a shift that happened in and around the last 8-12 months. I'm not precisely sure what caused it, and while I have my suspicions I can honestly say they are just that, suspicions. The Con List -The CEO is rough around the edges. He comes across personable at first, but should you question his opinion on any matter do expect to be thoroughly talked down to. In one instance he insisted he was more knowledgeable on Google's latest trends than Mueller (one of the foremost sources of information on all things Google organic search) -Favoritism gets toxic, fast. There are a few people on this company that could quite literally get away with murder, and to this day I cannot truly tell you what their job actually is (besides offending employees, and stirring drama) -Inconsistent treatment of employees. Some are given leeway to do what they need to do, others are hovered over as if they are constantly messing up (they aren't). There are quite a few people who believe that if you are disliked by the CEO, that means you're knowledgeable and doing a good job -The new raise and promotion system was billed and promised as a transparent and fair process. In actuality it is an extreme case of beaurocratic chaos, is rarely transparent, and has served to expedite the exit of several good employees -Promised yearly "cost of living" raises were not honored in several instances -The CEO has a reputation for making employees break down and cry (big yikes) -Poor performance isn't addressed in a clear and transparent way, I can think of several examples where simple conversations were instead turned into long drawn out drama fests -CEO likes to exert more control than is needed, or desired, while espousing that he is a kind and understanding person -Did I mention lack of transparency in general? There's a lack of transparency in most things (for example: coming back into the office and if there will be a hybrid remote/in-office schedule) -Disengaged employees, which is NOT the fault of the teams. The "Wonder Buds" have been dragged through hell and back since COVID-19, and have adapted to a lot. Sadly the reward is inconsistent treatment and respect, let alone concrete items such as pay raises My personal largest con, however, was the CEO rippining into me about a review that was supposedly due in December, but was instead put off for almost 4 months for the "new and better system". In this phone call he stand offishly stated, "I'm honestly disappointed in you, is money really that important to you?". Yes, Michael. Money is important to all of us, that is why we work. If I didn't need to concern myself with money, I'd living in the highlands of Scotland and split firewood for a living. Asking such questions reflects your disconnection to your very own people.

Explore other reviews about Wonderist

5.0
13 Mar 2026
Recommend
CEO approval
Business outlook

Pros

* Excellent work/life balance * Incredible training * Inclusive environment * Great pay and benefits * Necessary equipment provided * A team that actually understands what it means to work as a team * Clear, transparent paths for advancement

Cons

* None that I've come up with so far!

5.0
16 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Wonderist has achieved something rare: maintaining startup culture and innovation while building the structure and processes of a mature agency. Well-documented operating procedures and strategic hiring planning mean you get the best of both worlds - freedom to move fast with the preparation to avoid chaos. Leadership actually understands AI. We're not replacing people or chasing trends. We're using AI tools to augment what our creative teams do best. ChatGPT is great, but Wonderist uses AI in completely different ways that make me feel like I'm extremely far ahead of most in terms of utilizing the technology daily in new and exciting ways. If you want to carve your own path, this is the place. New roles emerge frequently (based on need) meaning if you perform at a high level, there will be opportunity for you. You're trusted to own your work and try new approaches. The founders understand that people power this business. They don't just say it, they prove it all the time. Our Culture Manager regularly surveys the team, and leadership actually implements changes based on that feedback. You're measured on outcomes, not hours logged or busy work. If you care about producing quality work for clients and driving real results, you'll thrive here.

Cons

The autonomy is real, which means you need to be comfortable figuring things out independently. If you need constant direction or struggle with shifting priorities, this probably isn't your fit. The pace requires adaptability. This isn't a place to coast. You don't need to want constant promotion, but you do need to consistently deliver quality work and care about your clients. Average isn't the standard here.

See reviews by: Helpful|Rating|Date|All