Wonderist Reviews

4.8

98% would recommend to a friend

(39 total reviews)
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Michael Anderson

98% approve of CEO

98% positive business outlook

Wonderist has an employee rating of 4.8 out of 5 stars, based on 39 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Wonderist employee rating is 29% above average for employers within the Media and communication industry (3.7 stars).

Reviews by job title

39 reviews
2.0
21 June 2021
Recommend
CEO approval
Business outlook

Pros

There are a lot of pro's to working at Wonderist. I will say, most are related to the inherent and natural culture made by the team itself (not necessarily driven by management). Some easy ones to mention though (as provided by management): -Mostly unlimited PTO (basically use it within reason) -Decent/Fair holiday schedule (could be better, not all holidays are considered days off) -Doggo friendly office -Remote work available if you're sick/have life issues (great when you don't feel good-enough for working in person, but you can still do your work The natural culture provides, in my experience, experiences like: -Amazingly supportive "line staff", your coworkers will be your bastion and bulwark against drama -Directors are awesome and knowledgeable, if stretched a bit thin, and will in general tell you the truth behind any kind of drama that might be stirred up at the time (which was quite useful)

Cons

Unfortunately, most of the cons I will list below resulted in a shift that happened in and around the last 8-12 months. I'm not precisely sure what caused it, and while I have my suspicions I can honestly say they are just that, suspicions. The Con List -The CEO is rough around the edges. He comes across personable at first, but should you question his opinion on any matter do expect to be thoroughly talked down to. In one instance he insisted he was more knowledgeable on Google's latest trends than Mueller (one of the foremost sources of information on all things Google organic search) -Favoritism gets toxic, fast. There are a few people on this company that could quite literally get away with murder, and to this day I cannot truly tell you what their job actually is (besides offending employees, and stirring drama) -Inconsistent treatment of employees. Some are given leeway to do what they need to do, others are hovered over as if they are constantly messing up (they aren't). There are quite a few people who believe that if you are disliked by the CEO, that means you're knowledgeable and doing a good job -The new raise and promotion system was billed and promised as a transparent and fair process. In actuality it is an extreme case of beaurocratic chaos, is rarely transparent, and has served to expedite the exit of several good employees -Promised yearly "cost of living" raises were not honored in several instances -The CEO has a reputation for making employees break down and cry (big yikes) -Poor performance isn't addressed in a clear and transparent way, I can think of several examples where simple conversations were instead turned into long drawn out drama fests -CEO likes to exert more control than is needed, or desired, while espousing that he is a kind and understanding person -Did I mention lack of transparency in general? There's a lack of transparency in most things (for example: coming back into the office and if there will be a hybrid remote/in-office schedule) -Disengaged employees, which is NOT the fault of the teams. The "Wonder Buds" have been dragged through hell and back since COVID-19, and have adapted to a lot. Sadly the reward is inconsistent treatment and respect, let alone concrete items such as pay raises My personal largest con, however, was the CEO rippining into me about a review that was supposedly due in December, but was instead put off for almost 4 months for the "new and better system". In this phone call he stand offishly stated, "I'm honestly disappointed in you, is money really that important to you?". Yes, Michael. Money is important to all of us, that is why we work. If I didn't need to concern myself with money, I'd living in the highlands of Scotland and split firewood for a living. Asking such questions reflects your disconnection to your very own people.

1.0
11 June 2021

Used to be Good

Recommend
CEO approval
Business outlook

Pros

Sometimes the culture is good. Sometimes it's over the top and invasive. Good place to get your start in digital marketing. Pretty websites. "Infinite" PTO.

Cons

Michael is controlling and really got disrespectful in the past year. He's the CEO, so watch out. If he doesn't like you, you'll know it. He likes to hire "yes men" and dislikes anyone with a different opinion. Reviews are convoluted and corporate feeling, which doesn't seem right with the whole "culture" being pushed by management. You feel like a cog in a machine and it sucks. Michael seems to want people to "fight" for their raises instead of just being a good employer and providing them. I know people who didn't even get costs of living wage increases, when they were promised. Infinite PTO isn't truly infinite, but it's way better than most places.

1.0
13 Dec 2021

Not what it seems from the outside- AT ALL

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Other staff members were great, truly the one good part of working there besides the nice office space. The reason they have such great staff is that they're kind people who constantly allow themselves to get taken advantage of by Michael and Laura. I guess that is a con, so I will continue there.

Cons

Upon first looking into the company, I was so excited to be apart of it. But once you enter it, it truly is not what it says it is. All their benefits they rave about are not true, maybe they once were but not today. They still think they are the company they once were. They are condescending and undermining to the people who literally keep their business afloat. You really would think they would treat their employees more kind with the hours they put in. I would always have to work overtime because of the absurd amount of work they put on my plate, expecting it to be done during the work hours and if it wasn't- since it was near impossible to be, they would expect you to work late hours to do so saying that's just what we have to do to get the job done. We are working harder, just for them to take the boat out and continue to get richer. They will gaslight you when you bring an issue up and Laura was the worst of it all, rude to her employees and pretends from the outside that she is great and personable. Meanwhile, everyone steers clear of her in the office and talks about her behind her back because she is horrible to communicate with and is just plain controlling and mean. You truly feel like you are back in high school stuck dealing with the worst teacher you had, without a break from them. "Assume positive intent" was bs and needs to be deleted from their vocabulary.

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Wonderist Response
4y
Hey- Apologies in advance for the length here, but I feel it’s important to address a few aspects of your review! I’m sure it’s no surprise that running a business takes a lot of stamina and heart. I’d love to tell you that getting a review like this rolls off our back, but alas, it does not. It’s very personal. We are not a faceless, emotionless company and would never want to be, so a review like this feels awful and gets taken seriously. Thanks for taking the time to write some feedback on your year at Wonderist. We agree that the team, community, and culture we’ve built is one worth acknowledging and we’re very proud to have a Culture and Office Manager as a part of our structure to ensure employee happiness and engagement. Additionally, we are very excited about the pillar volunteers who bring events, lunch and learns, trips, and social opportunities to the Wonder Buds every month! As you know, we do a quarterly satisfaction survey that is conducted anonymously and we shared the results with the Department Heads a few weeks ago. While there is always opportunity for improvement, we were very happy with the results with over 91% of your colleagues saying they were happy at Wonderist just last month. Michael and I have never claimed to be perfect- we make mistakes each and every day and try to face those head on and get better- and put people in the right place at the agency to balance the areas where we aren’t as strong. (We will tell you with certainty, that if you want to hold a mirror up to all of your shortcomings daily, there is no better way than owning a business!) And while we certainly don’t expect a glowing review 100% of the time, we’ve learned you can’t please everyone…we have always remained open to feedback from our team, listened to new ideas and changed when called to do so. We care deeply about the work family we have created, the clients we serve and the partners we work with. Are there days where I don’t say things perfectly? Absolutely. Or where Michael is a grouch? You bet. And we’re sorry if you faced that- it’s truly not the experience we’d want for you. With that said, it’s difficult for me and for Michael to recognize ourselves in many of the things you mention. While we are still a small company in many ways, there was very little day to day interaction between us (I spent most of your tenure on maternity leave) and I can’t recall a time where things you identified as problems were brought to my attention personally, Michael or by your manager. If they were, as we do with everyone; we certainly would have entertained them! I don’t think there are many folks- past or present who would say there is a company with a more “open door” policy than Wonderist. Additionally, it’s tough to understand how you can deliver such heavy critique of our culture without acknowledging much of the larger picture, which you neglect to mention. We were not in person much of your tenure at Wonderist, you chose not to attend or participate in our events and opportunities- in person or digitally. You were on a performance plan for not meeting expectations in the role that your peers successfully meet, and the state of the business is discussed quarterly when we shut down business operations for the day to be transparent with our team at “Camp Wonderist”. While reasonable minds can disagree on culture, your comments on benefits are misleading- We offer healthcare, vision, dental, 401k, unlimited vacation with approval, life insurance, disability insurance and many other things. And there is no mistaking that those are alive and well at Wonderist. As we have always done in the almost 10 years we’ve been doing this, we’re going to continue to work to be better as a company and your feedback here will certainly influence this. I’m sorry your experience with us was less than stellar. It’s certainly not what we want for our employees. Wishing you the best in your next chapter.
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Glassdoor has 39 Wonderist reviews submitted anonymously by Wonderist employees. Read employee reviews and ratings on Glassdoor to decide if Wonderist is right for you.