Pros
Product: *Before anything, you need to understand that GSoft has two brands, ShareGate and Officevibe. ShareGate makes products complimenting Microsoft products and Officevibe makes an HR employee engagement tool (survey and whatnot)* - The company is in a stage where it is tackling new markets and is open to experimentation. - The products are made by talented and passionate people. If you like a company that's product-led, you're in the right place! - Microsoft! ShareGate works relatively closely with Microsoft, which makes it a good place to learn their ecosystem. Almost everyone has Microsoft products so it's a good place to be. - HR tech! On the Officevibe side of things, the product truly helps organizations have a better work culture and you can be a part of that mission. It's exciting work. Team: - The best thing at GSoft is the people you'll work with. Really. There's some really good talent there! It's quite a young company so there's a carefree attitude, but for what some people lack in experience they make up for in hard work and/or professionalism. - The structure of said teams is also relatively fluid, which means you get to interact with different departments often and learn new things outside of your role that might make you better in your day-to-day. Activities: - There is a wealth of great activities at GSoft and a powerful sense of community within the company. This mainly due to the above! People make it fun to work there! - Since it's a young company, lots of activities include sports and fun games! There are many Slack channels you can join to be included in those. It can range from rock climbing to playing MTG (if you know, you know). Work/Life Balance: - WFH (weirdly monitored though and dependant on teams), unlimited vacation, unlimited sick days, etc... - You rarely take work home after work hours. Benefits: - Depends what industry you're coming from but they're not bad. Insurance is subpar, but covers the essnetial. The 1000$ for sports is pretty neat. They cover public transit. RRSP matching that vests after 2 years. Other: - Beautiful offices, inside skate park, full-time barista, fruits delivered every week, meditation rooms, some travel if you're part of the people that goes to conferences!
Cons
Product: - In both ShareGate and Officevibe, they are way too slow and reactive to the market. This is largely due to poor use of systems and corrupt data which makes it impassible you make a data-driven decision. The company takes wild shots in the dark. Organizational structure: This is where the company suffers the most. It's actually such a big problem that it's difficult to break down so I'll try my best. - Almost every position in the company except the support team does not follow industry standards. There can be discrepancies from company to another on naming conventions for certain roles, but in the case of GSoft it is sometimes downright wrong. Moreover, no standard internally is implemented on the different teams or roles, which leads to immense confusion and chaos. It's like the wild west. - They use an "R&A" system. "Rôle et attentes" (translates to role and expectations), which not only defines your role but your salary depending on what level you find yourself in each category they have created for your position. This is probably the most terrifyingly problematic system I have ever come across in my entire professional career. At GSoft, a lot of things sound great in "theory" but completely lack structure and proper execution, which creates immense frustration and confusion. The R&A system, for instance, is so vague and open to interpretation that you are always left to the mercy of arbitrary interpretation of what your responsibilities and salary should be! - There is no structure, and if there is, no one follows it! If compared to a household, GSoft is the house of your rich friend who when you enter, wonder how the hell the place is still surviving. - No HR. GSoft has "CO" instead, which is Coach Organisationel. Another concept that in theory, sounds great since they don't view "humans as resources" and want to encourage an environment of coaching. Here is where it fails: the poor team has 0 power. There is a severe lack of accountability at the managerial level and other protected individuals who have strong personal relationships with the owners. With no HR, no one keeps them accountable. Individuals with several HR complaints against them remain unaffected and even get promoted regardless of the severe damage they inflict on their team. Nepotism is very present. Someone could be a former retail employee with no prior experience in managing a team and be promoted to manager due to being close with the right people. - Inappropriate behavior, bullying, and wrongful termination/demotion are common. There are cases of employees who are made to quit and sign an NDA as to protect the image of GSoft.