Remote agent - Anonymous employee World Travel Service Employee Review

No goals to meet or real oversight I could work as little as I wanted to each day as pay is the same since no requirements

The manager didn’t manage the agents who didn’t take calls so the rest of us had to keep taking on more and more. He made excuses when asked why others weren’t held accountable.

Great teams and work groups, good benefits, not doing the same thing over and over keeps you on your game. They give you all the tools you need. Overall great company

Can be a little high pressure at times, have to use PTO for almost everything. Pay could be better.