Unprofessional and chaotic - Customer Retention Agent XLN Employee Review

1.0
11 July 2024
Recommend
CEO approval
Business outlook

Pros

The coffe machine which is mid but atleast its free??

Cons

2.8 for a very good reason. Managers are immature and rude and constantly talk about and gossip about their superiors and other colleagues. The have gcs where they talk about other colleagues and giggle about it infront of your face. Very unserious work place in general. Only way to survive at this place is being fake and a yesman.

Explore other reviews about XLN

4.0
24 Nov 2025
Recommend
CEO approval
Business outlook

Pros

Good staff, easy promotion, office perks - like PS5 and pool table

Cons

Cut throat, long hours, lots of calls, not a lot of training

2.0
24 Oct 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Definitely a work hard, play hard sort of environment

Cons

Lots of politics unfortunately, and high staff turnover at the time, which made it hard to build proper workplace connections and relationships

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