Goodbye Human! You're a number now - Anonymous employee Xero Employee Review

2.0
11 Feb 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Benefits are great, private medical insurance with Vitality, Smile discounts, Gym pass, 6 months full paid maternity, great office space 6 years ago Xero felt like a family and a place I was excited to be at. The values and culture felt real.

Cons

Don't expect any support once you have a family. They've lost all that made them great and human and you're now a number rather than an individual. 60% of your working hours now MUST be in the office ( even if you previously had an agreement in writing) , which doesnt support working parents or people with extra needs. They're great at supporting you with Maternity leave but once you're actually a parent you'll be told 'it was your choice to have kids' and you wont be accommodated for your life choices. Even if its a MINOR reduction in office hours. When asking for flexibility, I was discouraged from making a flexible working request because what would be the point, it'd be a no. Ended up working ridiculous hours to accommodate culture rather than supporting a healthy work life balance. Huge lack of progression and given unlimited hoops to jump through. Lots of unpaid opportunities with no real future roles. I'd recommend Xero as a great place to work if you're unattached and have no kids, otherwise dont bother.

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5.0
24 Apr 2026
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CEO approval
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Pros

Great culture and solid benefits

Cons

Could be a bit chaotic at times

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1.0
30 June 2026
Recommend
CEO approval
Business outlook

Pros

Xero has a great product and a lot of very passionate employees who work very hard for their customers.

Cons

The executive leadership at Xero is creating a toxic, backstabbing culture that promotes yes-men at the expense of honest dialogue. It's impossible to make decisions at the company, and multiple rounds of layoffs are leaving all employees shell shocked and fearful. Marketing teams are under-resourced while more demands are constantly being placed on teams to do more. When constraints are communicated, employees are blamed for them, rather that listened to. Multiple colleagues have said the same thing. Additionally, management has instituted a 'rank and yank' policy where everyone is graded on a forced curve, where the bottom quarter are immediately put on a PIP.

5
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