Lots to learn about people - Anonymous employee Xero Employee Review

3.0
19 Oct 2014
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Lots of nice, friendly people to work with. Nice offices.

Cons

Very little career development- they scrapped the bonus so now there is no incentive for Managers to measure performance or have any interest in developing their staff. This includes no professional development and no study budget for general staff. Only Managers seem to get trained. Perks/Salary - for a company with this many employees there are no perks, no decent health care benefits, no childcare, no car parking, no gym membership etc. Salary is low market rate at best and certainly doesn't make up for the fact there are no benefits as part of the package Communication - Terrible at communication, multiple channels with no consistent approach, you only find out things through the grapevine. Often feel disconnected to what other teams are doing and often working in silo with duplicated results because of it.

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Xero Response
11y
Our best kept secret seems to be the Learning & Development group -- you can find them very active on Home. We are in the process of putting out broader communication around the programs we have to offer for all levels of staff and the budgets we have in place to support career development. On the benefits front, as we review for this year, we will be adding more to a pretty competitive slate. We hope you gave us your thoughts of your priorities in the recent survey.

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Great culture and solid benefits

Cons

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30 June 2026
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Pros

Xero has a great product and a lot of very passionate employees who work very hard for their customers.

Cons

The executive leadership at Xero is creating a toxic, backstabbing culture that promotes yes-men at the expense of honest dialogue. It's impossible to make decisions at the company, and multiple rounds of layoffs are leaving all employees shell shocked and fearful. Marketing teams are under-resourced while more demands are constantly being placed on teams to do more. When constraints are communicated, employees are blamed for them, rather that listened to. Multiple colleagues have said the same thing. Additionally, management has instituted a 'rank and yank' policy where everyone is graded on a forced curve, where the bottom quarter are immediately put on a PIP.

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