Xerox, swirling the drain! - Senior Customer Service Engineer Xerox Employee Review

1.0
27 Dec 2008
Recommend
CEO approval
Business outlook

Pros

To work with some of the quality people that are still around,unfortunately that is dwindling.

Cons

VRIFS,IRIFS,a belief that the company will either go under or sell out and forsake all the good employee's that are left. Xerox holds itself out that it has a good service force but treat the service force like they are easily replaceable which leads to poor morale and eroding away of the customer base.

Explore other reviews about Xerox

5.0
21 May 2026
Recommend
CEO approval
Business outlook

Pros

Nice peers to assist as necessary

Cons

few free meals for meetings, etc

3.0
8 June 2026
Recommend
CEO approval
Business outlook

Pros

pto insurance events communicatoin with team delivery

Cons

pay. training. no proper training in custmer service dept

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