Challenging, enjoyable work but compensation and reward could be better. - Senior Customer Service Engineer Xerox Employee Review

4.0
27 Mar 2009
Recommend
CEO approval
Business outlook

Pros

Flexibility of work hours. Ability to take care of personal issues without much grief from management. Challenge of working with new technologies.

Cons

Annual merit increases minimal. No effective way to reward the highest performers. Graded on the team result which allows some to slip on performance yet still get rewarded. Management always picks a new number to track and nitpick us about. No consistency of what target they want us to achieve.

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5.0
21 May 2026
Recommend
CEO approval
Business outlook

Pros

Nice peers to assist as necessary

Cons

few free meals for meetings, etc

3.0
8 June 2026
Recommend
CEO approval
Business outlook

Pros

pto insurance events communicatoin with team delivery

Cons

pay. training. no proper training in custmer service dept

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