Pros
A Xerox brand that was trusted. Skills, experience, and knowledge of most Xerox employees. Innovation centers in Webster, Grenoble, and PARC. Long history of providing top notch equipment and services to customers throughout the world. Employees that wanted to believe management was truthful and meant what they said in company emails.
Cons
The management team at Xerox Services is caustic and fostered a hostile work environment. No pay increases for over three years. Last year they didn’t pay any of the annual performance bonuses and didn’t pay sales commissions. Each year in 4th quarter we have RIF’s. This time we had RIF’s and mandatory furloughs in 4th quarter and again this March. And all so Xerox Services management could get their bonus.