Great if you're a Band B lifer. - Global Service Delivery Manager Xerox Employee Review

2.0
10 Apr 2014
Recommend
CEO approval
Business outlook

Pros

Virtual working, work-life balance, incredibly low standards and the ability to learn from some really smart folks. Depending on the area of the business, if you have even a modicum of intellect, you'll get visibility and get to touch a lot of different things. This entire review is for the Technology business, and really only for professionals & managers. The associates and basically any non-professional role in Xerox Services will have an entirely different experience. If you are smart, you're pretty safe from RIFs. There's a ton of fat to trim before they start getting to the meat and luckily, RIFs are fairly performance based. Very little favoritism. You have to be an unadapted dinosaur or a very poor performer to get RIFed, unless they outsource/close your BU.

Cons

You won't ever get a raise unless you're a senior, senior leader (SVP+). You'll get grade increases with no compensation increases, which basically strikes one of your chances to get more money, since annual increases are a 'thing of the old economy.' At Xerox, any increases aren't a thing of the new economy either. And heaven forbid you work your way up from the entry level (very possible, I started as a contract associate and ended as a senior second level manager), your money will lag FOREVER.

Explore other reviews about Xerox

5.0
24 June 2026
Recommend
CEO approval
Business outlook

Pros

Good job for entry level customer service and easy to climb corperate ladder.

Cons

Managment team is difficult to work with

2.0
24 June 2026
Recommend
CEO approval
Business outlook

Pros

Big company with solid benefits

Cons

Pay is not on par with competition and raises are very hard to get. If you don't get what you are looking for when hired you will likely never get it.

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