Run don't walk away from Xerox! - Senior Human Resources Benefits Customer Service Representative Xerox Employee Review

1.0
2 May 2014
Recommend
CEO approval
Business outlook

Pros

Fellow employees. There are no other pro's for this horrible workplace.

Cons

Everything else. Forced furlough, no salary increases in over 6 years yet the CEO gets bonuses and at the same time complains that the company can't increase pay. The call center is a sweat shop, plain and simple and the mentality of management is that of a prison camp.

Explore other reviews about Xerox

5.0
24 June 2026
Recommend
CEO approval
Business outlook

Pros

Good job for entry level customer service and easy to climb corperate ladder.

Cons

Managment team is difficult to work with

2.0
24 June 2026
Recommend
CEO approval
Business outlook

Pros

Big company with solid benefits

Cons

Pay is not on par with competition and raises are very hard to get. If you don't get what you are looking for when hired you will likely never get it.

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