Wrong Direction - Technology Manager Xerox Employee Review

2.0
12 May 2014
Recommend
CEO approval
Business outlook

Pros

Supports employees who wish to work remotely. Majority of business is done via conference calls.

Cons

I've been a Xerox employee for 10+ years. Once Xerox and ACS merged, the direction changed. Rather than the 'best practices', they selected the 'worst'. Furloughs are commonplace (never existed in Xerox). ACS did not have the processes and skills that Xerox had. The company values are direction are lost. We're all numbers on a spreadsheet.

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5.0
24 June 2026
Recommend
CEO approval
Business outlook

Pros

Good job for entry level customer service and easy to climb corperate ladder.

Cons

Managment team is difficult to work with

2.0
24 June 2026
Recommend
CEO approval
Business outlook

Pros

Big company with solid benefits

Cons

Pay is not on par with competition and raises are very hard to get. If you don't get what you are looking for when hired you will likely never get it.

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