They will expect 110% from you but give back nothing but a temporary paycheck - Quality Assurance Coach Xerox Employee Review

1.0
12 Sept 2014
Recommend
CEO approval
Business outlook

Pros

The pay is the appropriate amount for the cost of living in the area. Nice building. Clean. Cafe inside but it is expensive (401K cafe)

Cons

Politics and favoritism. Don't expect to be here long. When you sign a contract for 4-6 months you might last 2 months. Then they will ask you to return. If you do they will repeat the same process to you using you and because you aren't permanent, No benefits! No paid time off. If you do get permanent the benefits are horrible anyway! High deductible health plans! Then they reward the best employees with lateral moves! No pay increase! They have not had a pay increase at Xerox in 7 years! They will make you an administrator or put you in quality assurance or make you a TA and pay you the same amount as a phone rep. Sure it's getting off the phone but more stress, more work. Unless you make friends quickly with your manager and kiss their but day in and day out and eat whatever they shovel into your mouth you are considered an undesirable and will eventually be pushed out, termed, or laid off. Oh then to raise morale have a potluck where employees have to spend their money to feed each other?! What a joke!

Explore other reviews about Xerox

5.0
21 May 2026
Recommend
CEO approval
Business outlook

Pros

Nice peers to assist as necessary

Cons

few free meals for meetings, etc

3.0
8 June 2026
Recommend
CEO approval
Business outlook

Pros

pto insurance events communicatoin with team delivery

Cons

pay. training. no proper training in custmer service dept

See reviews by: Helpful|Rating|Date|All