Just okay - Customer Care Assistant Xerox Employee Review

2.0
28 Jan 2016
Recommend
CEO approval
Business outlook

Pros

Paid training. The attendance policy after training is rather forgiving. One-on-one coaching system that identifies goals and improves individual performance. "At least it's a job." is a common sentiment among the subdued.

Cons

Very low sanitary standard of desks, chairs, headsets, and workstations. Pay is grossly insufficient for all positions up to lower management. Pay is not competitive for the region or industry. Reduced pay levels reduce morale and attendance which in turn places undue strain on working peers in the form of limited break/lunch time and a perpetual drive for overtime hours. Open-door policy, but management minimally receptive to feedback.

Explore other reviews about Xerox

5.0
24 June 2026
Recommend
CEO approval
Business outlook

Pros

Good job for entry level customer service and easy to climb corperate ladder.

Cons

Managment team is difficult to work with

2.0
24 June 2026
Recommend
CEO approval
Business outlook

Pros

Big company with solid benefits

Cons

Pay is not on par with competition and raises are very hard to get. If you don't get what you are looking for when hired you will likely never get it.

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