Pros
Can usually leave early on Friday if you have overtime. The branch managers are all nice guys.
Cons
Where to begin…Everything is micromanaged, everything. Departments at HQ always have something negative to say about something. Whether it is about an order where they wanted you to make more money, you didn’t charge enough for cutting or god forbid you took an order for too much stock. All upper management cares about is margin, they no longer care about lasting relationships. They want to screw customers on small orders but then turn around and expect those same customers to give us their business on larger orders. The bonus program is nice but twice in three years they have lowered the pay because we “made too much money”. The sales team is the leading force behind a company’s profit and we get punished for making too much. Overtime pay has also been taken away. You are allowed to punch in two minutes early, but you can stay as late as you want. So every morning people wait in the parking lot until 7:58. How much sense does that make? Friday, if you have too many hours you have to leave. Even when you still have quotes and orders to enter, you have to punish the customer by making them wait until Monday. Work/Life balance is also non existent. We are treated like high school students rather than working professionals. Need to come in late one day for personal reasons? Make sure you make up those hours. Feel sick and want to work at home so you don’t get other’s sick? No chance, they can’t control and watch you while you are home.