Modern day slavery - Anonymous employee Youlend Employee Review

1.0
28 Sept 2022
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Free lunch - although this a ploy to keep you in the office.

Cons

Working hours of 9-6 and you are made to feel as though leaving on time is a privilege. The salary I was advised of before accepting the job was reduced and made into a bonus. The parameters for the bonus kept increasing before they were achieved with the key phrase “you can do it guys”, from a manager who has never done the work before. Failing to hit the bonus structure is seen as you not doing enough work, so you either work over and beyond or be seen as doing no work at all. Managers set KPIs to line their own pockets. Senior managers do not care as long as the numbers look correct and these are often manipulated. Level of professionalism is very low. Speaking with a senior manager is seen as going against your manager as the culture is one where you are told what to say and not to say when seniors are in the room. There is no employee handbook and no HR procedures are explained to you on induction so any issues you have, usually have to be raised with the person you have the issue with, The workforce is very inexperienced so unfair practices are not queried or swept under the carpet and blamed on the employee. Within my short tenure, over half of the workforce had resigned. The first finance company I’ve been at where absolutely nobody has a clue about data protection or employment law. Managers being excited because a senior manager half their age acknowledged them. Very strange culture. Everyone is unhappy but nobody feels comfortable to raise their concerns.

Explore other reviews about Youlend

5.0
3 Sept 2024
Recommend
CEO approval
Business outlook

Pros

This company is amazing to work alongside.

Cons

I have no adverse things to say.

1
avatar
Youlend Response
1y
Thank you so much for your positive review! We're thrilled to hear that your experience working with us has been amazing and your feedback motivates us to continue maintaining a positive work environment.
2.0
25 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Lunch, salary, and nice location.

Cons

Oh YouLend USA. What can I say that the many other reviews didn't already say? My time there was short lived but I was able to gather some great intell. This company could really be terrific. But they have a very childlike mindstate when it comes to doing business efficiently. Communication is absolutely horrid. They have town halls to be open but its literally an hour of blabber. They never answer the real questions. Never want any opinions or even ask what u think. They only hire young people or young minded people who don't or won't speak up about the injustices. Then they reply to the reviews on here with chat gpt responses like people are so dumb they can't see through it. Its truly laughable hahahaha. People are over worked, stressed and burnt out. Please, just have some dignity and don't reply to me. You know you're not going to change and you know these reviews have been honest. If you are hired, use it as a catalyst until you get the job you want. This isn't a place to grow.

6
avatar
Youlend Response
3mo
Thank you for sharing your perspective. While experiences can vary, we take all feedback seriously as it helps us improve our workplace and support our employees. We remain committed to fostering a respectful and collaborative environment and continuously reviewing how we can do better.
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