Youlend Reviews

Working hours of 9-6 and you are made to feel as though leaving on time is a privilege. The salary I was advised of before accepting the job was reduced and made into a bonus. The parameters for the bonus kept increasing before they were achieved with the key phrase “you can do it guys”, from a manager who has never done the work before. Failing to hit the bonus structure is seen as you not doing enough work, so you either work over and beyond or be seen as doing no work at all. Managers set KPIs to line their own pockets. Senior managers do not care as long as the numbers look correct and these are often manipulated. Level of professionalism is very low. Speaking with a senior manager is seen as going against your manager as the culture is one where you are told what to say and not to say when seniors are in the room. There is no employee handbook and no HR procedures are explained to you on induction so any issues you have, usually have to be raised with the person you have the issue with, The workforce is very inexperienced so unfair practices are not queried or swept under the carpet and blamed on the employee. Within my short tenure, over half of the workforce had resigned. The first finance company I’ve been at where absolutely nobody has a clue about data protection or employment law. Managers being excited because a senior manager half their age acknowledged them. Very strange culture. Everyone is unhappy but nobody feels comfortable to raise their concerns.

If you’re not willing to work long hours everyday then you’ll probably not meet their “standards” and get put on performance review. Feel like there were a lot of false promises about the role during the interview process. Some team leaders don’t really have good management skills - training needed. Management have their favourites They focus more on the negatives over the positives making it a depressing place to work Doesn’t feel like they care about their staff, it’s more about the numbers. Good for the first few weeks and then they overload you with impossible amounts of work Passive aggressive messages in team chats by management I mean the staff turnover probably speaks for itself Pay isn’t worth the work and effort put in and it’s a shame because there are some really good people that you could easily lose. CEOs have a huge lack of engagement… pretty unwelcoming.