Providers treated like trash - Licensed Massage Therapist Yuan Spa Employee Review

2.0
2 June 2025
Recommend
CEO approval
Business outlook

Pros

Consistent business, generous clients, good coworkers

Cons

Forced to be more of a salesperson than a massage therapist. Management does not care about the massage therapists and treated front desk staff way better than LMT's

Explore other reviews about Yuan Spa

5.0
15 Feb 2025
Recommend
CEO approval
Business outlook

Pros

Higher pay than most other Spas in the area, nice building and location with lots of parking, great management and staff, tons of experienced therapists with great attitudes to learn from.

Cons

Some therapists complain about the commission rate percentage and it is based on things like how many specific requests you get, how many services you offer, and how many enhancements you sell.

3.0
26 Sept 2025
Recommend
CEO approval
Business outlook

Pros

Decent pay, commission opportunities, and small holiday bonuses of approximately $50-100. Schedules are relatively flexible, so if you have a second job or classes, that can typically be worked around. I personally liked the people I worked with at the time; they made this job much better. The more hours you work, the more you build up into free services to learn about them and explain them better to clients which is cool.

Cons

Management doesn't listen well to employee feedback, and will prioritize penny pinching over employee well-being. They will take seriousness to some concerns but very rarely. There's also a high upper-level turn over rate (supervisors/management) notorious for not following through with financial and career promises. If you apply here remember: you are expendable. act accordingly, do your job well and all, but respectfully do not overextend or overshare.

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