Keine Ahnung - Risk Mitigation Specialist Zalando Employee Review

2.0
22 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Close to S bahn and U bahn. Colleaues are mostly nice, Most TLs and Middle Management are basic Contact Center types, Looking out for themselves.

Cons

Not the job that was described and interviewed for. Turned out to be basically a call center position not actually Operational Risk Mitigation/Fraud Detection/Pattern Recognition/Full Investigation and blocking due to ridiculous AHTs.

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Zalando Response
4d
Thank you for your feedback. We’re glad you enjoyed the office location and the company of your colleagues. We take your comments about the scope of the role seriously. Balancing high-level investigation with operational efficiency is a complex task, and we are constantly refining our processes to enable our specialists to focus on impactful risk mitigation while meeting our service standards.

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5.0
17 Jan 2025
Recommend
CEO approval
Business outlook

Pros

Best place to start your work

Cons

None experienced as at now

4.0
1 Aug 2024
Recommend
CEO approval
Business outlook

Pros

Smooth and interactive, had a great experience

Cons

As such not anything that was negative

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