Overworked and under appreciated - Sales Associate/Keyholder Zara Employee Review

3.0
15 Nov 2011
Recommend
CEO approval
Business outlook

Pros

It is easy to get promoted, just come in everyday and don't ever call out. Pay is pretty decent, just ask for more than you normally would when you apply.

Cons

Stressful work environment. Always feel as if we are understaffed. New hires are never trained fully by management, so older employees either have to finish training them or suffer. Serious company politics- cashiers get to stand around and do fraction of work then other employees. Managers just stand around "checking emails" for hours. If you are scheduled to work with any of the above you work twice as hard for the same pay. So even though the pay is decent its is canceled out by how hard you are worked. If you are full time then you must not have a life outside of work. Scheduling is always a big deal, everyone always has to work on shipment days, which can be difficult if you want to move up but have other responsibilities outside of work such as school. Overall this job can be extremely physical, when you are running around a huge store for 8-9 hours a day 5 days a week processing shipment and cleaning up gigantic messes in the fitting room.

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5.0
4 June 2026
Recommend
CEO approval
Business outlook

Pros

easy, good pay, discount, mall

Cons

colleagues, management, music on store

1.0
27 Apr 2026
Recommend
CEO approval
Business outlook

Pros

The coworkers are the best. This is for the North Star location

Cons

Management. There is clearly favoritism. They don't want to help, they will yell at you and ask why aren't you moving fast enough. The GM doesn't do anything. Her only job is to "talk to the higher ups." She will yell at you if you speak Spanish and say English only. If you ever had an interview here some of you were judge by the way you looked. Quote from one of the managers "I didn't like the way they looked." Also, it's a problem when you talk to your coworkers when it slow.

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