worst corporate retail job ive ever had - Sales Associate Zara Employee Review

1.0
2 Oct 2012
Recommend
CEO approval
Business outlook

Pros

I do not have anything positive to say about ZARA.

Cons

CONS: Lets start with Management. First and foremost, the management at the store i worked at were HORRIBLE. We went through 4 store managers in about 5 months. They mistreat you by talking down to you and ignoring you unless you are a product leader. The employees in these stores are treated like cattle since there are usually A LOT of employees. There is no room for growth like they promise you in the interview. You dont even have a chance in this company if you are not hispanic or speak spanish. The customer service in this store is extremely lacking. That is by employees AND especially cashiers and managers (who are usually VERY RUDE to customers who are making returns) As a former employee (full time and for a year) I would NEVER recommend anyone for this job. The girls are catty and competitive and cliqy. The managers choose favorites and speak to each other in spanish infront of you and customers (unproffesional) Ive been snapped at, yelled at, threatened and have had many sleepless nights due to the stress I and many other former employees have had to deal with. I even wrote a letter to HUMAN RESOURCES and never heard back from them. The managers act VERY differently when corporate is not around. There are a lot of fake women running this store, very corrupt.

Explore other reviews about Zara

5.0
4 June 2026
Recommend
CEO approval
Business outlook

Pros

easy, good pay, discount, mall

Cons

colleagues, management, music on store

5.0
14 June 2026
Recommend
CEO approval
Business outlook

Pros

My coworkers and Managers felt like a family I felt supported and was able to make good connections At the time I was there my managers made it feel less daunting to ask questions or come to them if I had concerns about customers . I feel like if I stayed with Zara longer I would have been able to move within the company easily.

Cons

Air conditioning didn't work while I was there.

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