Good way to get some experience, but then ... is better to look for something else. - Sales Assistant Zara Employee Review

3.0
22 July 2014
Recommend
CEO approval
Business outlook

Pros

Flessible timetable: possibility to work just in specific days of the week, perfect for students and people who have more than one job. Sometimes you are lucky enought to work with a good team. Possibility to grow really fast inside the company. Good starting point for people without a working experience. Good commissions.

Cons

Do not expect to receive any appreciation for the job done: even if you do your best, will always be some criticism from the management staff. The employ discount is ridiculous, 15% off. Most of the management is arrogant and unable to manage and motivate the team. The reason why is linked to the possibility to grow really fast inside the company (in less than two years you can go from basic sales assistant to department manager): the trainings are not long enought to get a proper knowledge/experience about managing people. Unable to motivate and retain people. The figure of the employ is seen as a sort of machine: there is no possibility to express personal opinions, you have just to get your job done how and when they "order" you. The power is too much centralised: avery single indication comes from Spain. They pretend to apply the same marketing mix, health & safety rules, ... in the same way everywhere without keeping into account that every single store has specific features and needs.

Explore other reviews about Zara

5.0
16 June 2026
Recommend
CEO approval
Business outlook

Pros

Great management Flexible hours Bonuses

Cons

Sometimes busy Little room for growth

5.0
14 June 2026
Recommend
CEO approval
Business outlook

Pros

My coworkers and Managers felt like a family I felt supported and was able to make good connections At the time I was there my managers made it feel less daunting to ask questions or come to them if I had concerns about customers . I feel like if I stayed with Zara longer I would have been able to move within the company easily.

Cons

Air conditioning didn't work while I was there.

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