My work experience was fun. I worked in the kids department so the environment was different and more casual than others - Customer Service Representative Zara Employee Review

3.0
26 Jan 2015
Recommend
CEO approval
Business outlook

Pros

Being social and interactive to all different types of people from across the world that admire one brand

Cons

Not being able to understand all languages from all customers because the Zara brand is international and tourist would visit the location.

Explore other reviews about Zara

5.0
20 June 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I love my job a lot

Cons

No cons best place I wired

5.0
14 June 2026
Recommend
CEO approval
Business outlook

Pros

My coworkers and Managers felt like a family I felt supported and was able to make good connections At the time I was there my managers made it feel less daunting to ask questions or come to them if I had concerns about customers . I feel like if I stayed with Zara longer I would have been able to move within the company easily.

Cons

Air conditioning didn't work while I was there.

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