Zelis needs work - Anonymous employee Zelis Employee Review

2.0
9 Jan 2019
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Very talented front line people who care about doing great work Nice healthcare options Decent compensation for managers

Cons

Company driven by Profit and Private Equity money. This in and of itself is not necessarily a bad thing, but there is little investment in management training and employees feel undervalued and under appreciated. There is little upward mobility for hard working employees. Time has proven that although Doug is talented at turning a profit, he is an ineffectual CEO when it comes to culture. Doug would benefit from listening to his employees and working hard to change the culture for the better.

Explore other reviews about Zelis

5.0
27 May 2026
Recommend
CEO approval
Business outlook

Pros

Great company to work for Flexible working hours Flexible time off

Cons

Salaries are on the lower end of the market

2.0
13 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Good work/life balance, generous PTO

Cons

• Excessive management layers: There are too many layers of management, many of which seem focused on self-preservation rather than supporting the team. This creates unnecessary bureaucracy, leaving employees bogged down with low-value tasks and corporate checkboxes instead of meaningful work. • Outdated technology and resistance to innovation: The tech stack is significantly outdated, and there is a clear resistance to adopting modern solutions. For example, I was penalized for incorporating AI into development work, despite other teams being encouraged to use tools like ChatGPT for less impactful tasks. Opportunities to implement cost-saving, AI-driven solutions were dismissed without proper consideration. • Unsustainable expectations for advancement: Promotions appear to be reserved only for top performers who are willing to prioritize work above all else. The expectation to “eat, sleep, and breathe” the job creates an unhealthy work-life balance and limits growth opportunities for otherwise strong contributors.

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