Where are the ethics - IT Support Zelis Employee Review

1.0
23 June 2019
Recommend
CEO approval
Business outlook

Pros

Summer hours but not worth the disrespect.

Cons

IT Management disrespects, demeans and yells at its employees often using severe curses. In 10 months on the job these managers have made things horrendous. Upper management either ignores or is ignorant to what they are doing. They are more worried about their behavior being taken to HR than doing something to stop it. No one cares about the employees they just want the company to look profitable to sell it.

Explore other reviews about Zelis

5.0
27 May 2026
Recommend
CEO approval
Business outlook

Pros

Great company to work for Flexible working hours Flexible time off

Cons

Salaries are on the lower end of the market

2.0
13 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Good work/life balance, generous PTO

Cons

• Excessive management layers: There are too many layers of management, many of which seem focused on self-preservation rather than supporting the team. This creates unnecessary bureaucracy, leaving employees bogged down with low-value tasks and corporate checkboxes instead of meaningful work. • Outdated technology and resistance to innovation: The tech stack is significantly outdated, and there is a clear resistance to adopting modern solutions. For example, I was penalized for incorporating AI into development work, despite other teams being encouraged to use tools like ChatGPT for less impactful tasks. Opportunities to implement cost-saving, AI-driven solutions were dismissed without proper consideration. • Unsustainable expectations for advancement: Promotions appear to be reserved only for top performers who are willing to prioritize work above all else. The expectation to “eat, sleep, and breathe” the job creates an unhealthy work-life balance and limits growth opportunities for otherwise strong contributors.

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