Could be a great place to work, if leadership changes - Anonymous employee Zelis Employee Review

1.0
25 June 2019
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Financially stable. Company is making lots of money, even if in spite of itself. There are some really great and smart people there.

Cons

- Benefits are very expensive - Most employees are unhappy working there - Leadership is reactive, no planning - Culture of Haves vs Have nots - Execs should have some privileges over the staff, but Zelis takes it to extreme for a small company. Insane # of dedicated parking spots in NJ, Special Rooms for Execs only, EA's - Especially for CEO - are nasty and aggressive.) - No development/Training Zelis is a Healthcare Services Company that wants to be a Tech or Tech Services Company. Only problem is that their technology is older than many of the people working there. They merged a few companies together back in 2016 and 3 years later have not integrated them. On their 4th CIO in 2.5 years including the interim Candidate. Leadership has very low technical aptitude and any IT leader has struggled to bridge that gap. So much time and effort is wasted because there are 5 ways to do just about anything. Zelis has become a playground for Execs who follow Private Equity Firms. There is no plan to build anything sustainable. I have never seen a more poorly run company. C level leadership has revolving door. In my time there I never saw a Plan, or road map. The place was running like 3 companies all trying to act like they never merged. If you like chaos this is the place to be.

Explore other reviews about Zelis

5.0
27 May 2026
Recommend
CEO approval
Business outlook

Pros

Great company to work for Flexible working hours Flexible time off

Cons

Salaries are on the lower end of the market

2.0
13 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Good work/life balance, generous PTO

Cons

• Excessive management layers: There are too many layers of management, many of which seem focused on self-preservation rather than supporting the team. This creates unnecessary bureaucracy, leaving employees bogged down with low-value tasks and corporate checkboxes instead of meaningful work. • Outdated technology and resistance to innovation: The tech stack is significantly outdated, and there is a clear resistance to adopting modern solutions. For example, I was penalized for incorporating AI into development work, despite other teams being encouraged to use tools like ChatGPT for less impactful tasks. Opportunities to implement cost-saving, AI-driven solutions were dismissed without proper consideration. • Unsustainable expectations for advancement: Promotions appear to be reserved only for top performers who are willing to prioritize work above all else. The expectation to “eat, sleep, and breathe” the job creates an unhealthy work-life balance and limits growth opportunities for otherwise strong contributors.

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