Very Flat - Payroll Administrator Zelis Employee Review

2.0
18 July 2024
Recommend
CEO approval
Business outlook

Pros

quite challenging work with a good amount of veriaty

Cons

Flat office atmosphere. Found the whole thing a bit dull

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Zelis Response
1y
Thank you for sharing your feedback with us here on Glassdoor - we value every voice. Two of Zelis’ core values are “Power Innovation” and “Act with Agility”- we are constantly learning and continuously improving. We move and adapt with the speed and technology necessary in the fast-paced, ever-changing industry we operate in. Our Zelots drive our mission to be the leading payments company in healthcare. If you have any suggestions on how we can improve our office atmosphere, we’re all ears. Please feel free to reach out to us directly at peopleandculture@zelis.com to share your suggestions.

Explore other reviews about Zelis

5.0
27 May 2026
Recommend
CEO approval
Business outlook

Pros

Great company to work for Flexible working hours Flexible time off

Cons

Salaries are on the lower end of the market

2.0
13 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Good work/life balance, generous PTO

Cons

• Excessive management layers: There are too many layers of management, many of which seem focused on self-preservation rather than supporting the team. This creates unnecessary bureaucracy, leaving employees bogged down with low-value tasks and corporate checkboxes instead of meaningful work. • Outdated technology and resistance to innovation: The tech stack is significantly outdated, and there is a clear resistance to adopting modern solutions. For example, I was penalized for incorporating AI into development work, despite other teams being encouraged to use tools like ChatGPT for less impactful tasks. Opportunities to implement cost-saving, AI-driven solutions were dismissed without proper consideration. • Unsustainable expectations for advancement: Promotions appear to be reserved only for top performers who are willing to prioritize work above all else. The expectation to “eat, sleep, and breathe” the job creates an unhealthy work-life balance and limits growth opportunities for otherwise strong contributors.

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