A culture of blame and dishonesty. - Senior Software Engineer Zen Educate Employee Review

1.0
13 June 2024
Recommend
CEO approval
Business outlook

Pros

Their business idea is a solid one and I anticipate it will continue to grow despite the issues within the company.

Cons

It's hard to know where to start really. - The codebase was poorly documented and exceptionally (and in my opinion needlessly) complex. Documentation existed sporadically in different places. Otherwise you were on your own. - The frontend especially was in poor shape, this was part of the reason I was hired. - Asking for help or clarification from other engineers was frowned upon and seen as a weakness by leadership. This was fed back to me directly from leadership while simultaniously my line manager fed back that it was very positive that I was so proactive in looking for answers. - The product strategy appeared non-existent. - The development methodology is best described as waterfall with standups. - Priorities could and often would change randomly. Giving the impression that leadership had no long term vision in mind and were just reacting at random. - You would spend a week on one priority only for it to be totally superseded on Monday morning. The expectation was that even if you had something in flight you would drop everything to go all in on the new priority. Any push back on this was seen as problematic. - The decision making for these priorities was totally opaque. - Blame was a core part of Product leadership's toolbag. - Any delay in meeting these randomly shifting often ludicrously lofty goals would be called out publically in Slack. - During my time there several people quit because of the conditions, or were let go. - It probably comes as no surprise that I was one of those let go. - During the firing process leadership lied about formally warning me months prior, which aside from them not doing, the timeline they claimed coincided with a performance review that was glowing. - They gave conflicting feedback on where it was I was lacking. - Ultimately during their feedback all I could discern was that my velocity was down, which is an odd metric with which to measure an engineer's worth. - When I pointed this out they claimed "There are other metrics" but refused to expand on what they were. For a company who's motto is "We care more" it is remarkable how little they care at all.

avatar
Zen Educate Response
1y
Hi, I was disappointed to see this review as it stands in stark contrast to the values and culture of the business & intentionally misrepresents the particulars of your situation. For those reading at home, here are the facts: -We have an incredibly supportive and high-performing engineering team. We are always there to support each other and are incredibly available to help answer questions. -We believe in a culture of trust, and as such, have a high degree of autonomy for our individual engineers and engineering teams. -However, when that trust is violated such as through conduct that is incompatible with our values (or really any businesses values), we'll have a firm but fair conversation about it and give an individual every chance to make it right. If that behaviour continues, as was the case here, we'll empathetically let the individual know that a role at Zen isn't right for them. We wish you the best of luck going forward. Best wishes, Slava Kremerman CEO

Explore other reviews about Zen Educate

5.0
20 May 2026
Recommend
CEO approval
Business outlook

Pros

It is incredible to work with a company where the employees genuinely care so deeply for the educators, schools, and children. It is clear that every decision Zen makes is made with the intent to better the education system. I am so excited and thankful to make a difference and have an opportunity to work directly with schools and educators in my community.

Cons

Zen is growing rapidly. With lots of new employees I am hoping there are still ample opportunities for growth within the company and internal promotions remain priority.

5.0
19 May 2026
Recommend
CEO approval
Business outlook

Pros

Amazing staff- Mia is the best! lots of offers for job in lots of different areas. They are very understanding and can work with your schedule and always do their best to answer any questions you have.

Cons

They do not have great communication between the schools and the company's. When I showed up for my first day as a 1 on 1, the school didn't even know that I was coming or who I was there for, Zen also didn't have information about the student for me.

See reviews by: Helpful|Rating|Date|All