Low pay, high expectations - Agent In Charge Zen Leaf Employee Review

3.0
11 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Great coworkers, advancement opportunity, OT

Cons

Inflexible scheduling, holidays, nights, and weekends are expected, schedule preferences usually ignored, high turnover, short staffed constantly, overworked, low pay for amount of responsibility the job entails, management was either extremely lax or extremely strict depending on who was on shift leading to confusion on what was and was not acceptable

Explore other reviews about Zen Leaf

5.0
20 Nov 2024
Recommend
CEO approval
Business outlook

Pros

Great tips, family environment, flexibility, and benefits.

Cons

Management claims to have a concern for you as an employee, treats them otherwise. Very intimidating higher up.

1
2.0
26 June 2025
Recommend
CEO approval
Business outlook

Pros

Free samples, friendly coworkers, some nice customers

Cons

I understand that certain reviews may come off fabricated to a degree. Let me tell you that Zen Leaf in St. Charles would bend over backwards to break compliance if it meant shortening a transaction by 5 seconds. As a former AIC, I had witness numerous situations where the State Compliance Officer docked the store on blatant misconduct regarding cannabis compliance. These examples are not limited to: Non-compliant storage of cannabis items on the sales floor Non-compliant operations of taking deliveries Non-compliant priority of medical and recreational patients Along with what has been said, Verano/Zen Leaf could not make a final decision on how lines should be displayed for the customers, leading to daily confusion as to WHERE the customer should stand. Something so simple, and so direct, should not be something worth disciplining staff over when these issues are brought to management. However, the negative reviews would seemingly be ignored. Verano/Zen Leaf has seemingly never taken accountability for their own actions, it falls on the hourly staff, who are being mislead by their superiors. Verano/Zen Leaf hardly encouraged the knowledge of cannabis in a medical context. Instead, staff was encouraged to sell Verano products with priority.

1
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