This place was a mistake - Anonymous employee Zen Media Employee Review

1.0
22 Feb 2022
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I guess working remote is kind of cool.

Cons

Expect to get to get fired without so much as a warning or a 1:1. Don't let the positive feedback lull you into a false sense of security. You get called out in public forums by the highest level of Zen leadership in the most passive aggressive, backhanded manner for not making suggestions to utilize marketing tools that predate you your first day. There’s very much a “Yes man” attitude, especially if the client pays enough and some of them pay WAY more than others. Most of your work in social strategy will consist of justifying the underperformance of boring content by blaming the algorithm Most of your work will be in turning boring business leaders into boring influencers. Most Zen clients are only concerned with one thing: more followers. Vanity metrics rule all here. Social media managers are expected (by leadership) to create “more viral tweets” for their clients. That’s a strategy, I guess. For a company that claims they were the first social media agency, you’d think this what they’d be known for or that they'd have a more sophisticated social offering. Don’t let their responses to some of these others reviews fool you, their clients bully them for any reason. It’s disturbing. I’ve never seen clients treat an agency so poorly until I came to work here. It’s astonishing really. In one meeting, it was noted that it is understood that the highest levels of company leadership are never going to say good job. Does it really need to be that way?

avatar
Zen Media Response
4y
I am sorry things did not work out for you. We have a team of highly-skilled professionals, and we appreciate each person on the team. In regards to clients, if someone is disrespectful, it's not tolerated. We actually just fired a new client due to extreme negativity on our first call. Appreciation and support are a priority for me and for everyone on the team. Even for those we let go, I always offer to help find jobs within my network. I do wish you the best of luck and happy to help however I can.

Explore other reviews about Zen Media

5.0
18 July 2023
Recommend
CEO approval
Business outlook

Pros

Zen Media's commitment to innovation, led by our Visionary leader, Shama, drives our continued success. The company encourages us to think outside the box, explore new ideas, and push boundaries in our respective roles. This mindset benefits our clients and keeps us ahead in this ever-evolving landscape. The leadership team at Zen Media deserves a special mention for their transparent and visionary guidance. Their open-door policy and willingness to listen to ideas from all levels of the organization create an atmosphere of mutual respect and trust. This empowerment fosters a sense of ownership among employees, leading to a shared commitment to achieving the company's objectives. As we work towards implementing EOS starting with the leadership team, I have seen how much change it has brought to the overall operations and witnessed firsthand the sense of accountability from every leader. Other key advantages of being part of the Zen team: - Strong commitment to employee well-being and development. - A culture of innovation that encourages creative thinking. - Client-centric approach delivering measurable results. - Transparent and visionary leadership.

Cons

- very fast-paced; ever-changing landscape (deliverables, workflows, people) The challenge is that we must be able to innovate and adapt as quickly and as efficiently as possible.

4.0
18 Nov 2025
Recommend
CEO approval
Business outlook

Pros

They offer a remote working environment

Cons

The clients have absolutely no knowledge of marketing which causes challenges when consulting with them

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