Zen Media Reviews

Expect to get to get fired without so much as a warning or a 1:1. Don't let the positive feedback lull you into a false sense of security. You get called out in public forums by the highest level of Zen leadership in the most passive aggressive, backhanded manner for not making suggestions to utilize marketing tools that predate you your first day. There’s very much a “Yes man” attitude, especially if the client pays enough and some of them pay WAY more than others. Most of your work in social strategy will consist of justifying the underperformance of boring content by blaming the algorithm Most of your work will be in turning boring business leaders into boring influencers. Most Zen clients are only concerned with one thing: more followers. Vanity metrics rule all here. Social media managers are expected (by leadership) to create “more viral tweets” for their clients. That’s a strategy, I guess. For a company that claims they were the first social media agency, you’d think this what they’d be known for or that they'd have a more sophisticated social offering. Don’t let their responses to some of these others reviews fool you, their clients bully them for any reason. It’s disturbing. I’ve never seen clients treat an agency so poorly until I came to work here. It’s astonishing really. In one meeting, it was noted that it is understood that the highest levels of company leadership are never going to say good job. Does it really need to be that way?

The company was growing but the team was not keeping up. The workload was insane. There was a general sense of disorganization and a total lack of training and direction. There was an expectation of being "always on".