Replace the company's president, and the company could be far more successful. - Anonymous employee Zermount Employee Review

1.0
8 June 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I did not have a positive experience and therefore cannot identify any meaningful pros.

Cons

The biggest problem this company has is its PRESIDENT. In my opinion, she lacks the leadership experience necessary for the position, and the impact of her decisions has been felt throughout the organization. Many of the problems I observed during my fellowship can be traced back to poor leadership, poor planning, and poor judgment at the top. Another issue is that the CEO appears to follow the president's lead instead of exercising independent leadership. The CEO should be running the company and providing direction, but from what I observed, the president has far too much influence over operations. One of the most frustrating aspects of working with this company was that both the president and CEO wanted to be involved in everything. Every decision, approval, or process seemed to require their involvement. However, when guidance or support was actually needed, neither was available. Emails and requests often went unanswered for long periods, causing delays and creating unnecessary obstacles for employees and fellows trying to complete their work. As an HOH Fellow, I regret choosing this company for my fellowship. Had I known what I know now, I would have selected a more established and professionally managed organization. From the beginning, I noticed how disorganized the president was. Military fellows were assigned to departments that had little or nothing to do with their backgrounds or professional experience. Individuals with no IT experience were placed in IT roles, while others were assigned to departments that did not match their skills. These assignments made little sense and reflected a lack of planning and understanding of personnel management. The company also conducted far too many unnecessary meetings filled with repetitive, confusing, and often contradictory information. Time was wasted on tasks that added little value, and there was a lack of clear direction. Even some of the position descriptions presented to fellows appeared to be AI-generated and lacked the level of professionalism expected from an organization working with government clients and military professionals. For a company serving government clients, I expected a much higher standard of leadership, organization, and accountability. Instead, I witnessed confusion, delays, poor communication, and a lack of professionalism from the highest levels of leadership. One bright spot was an HR professional who was outstanding at her job. She was highly professional, responsive, supportive, and always willing to help. She presented herself exceptionally well and was exactly the type of person this company needed in a leadership role. However, she was present only at the beginning of my fellowship and then suddenly disappeared. My understanding is that she may have resigned. If that is the case, it raises additional concerns about the work environment and leadership within the company. Losing one of the most competent and professional employees I encountered speaks volumes. Overall, I believe the president's leadership has caused significant harm to the company's effectiveness, reputation, and culture. The organization has potential, but until there is accountability and stronger leadership at the top, I do not see these problems improving. Based on my experience, I would not recommend this company to future fellows, and I believe its leadership practices deserve close scrutiny.

Explore other reviews about Zermount

5.0
25 June 2026
Recommend
CEO approval
Business outlook

Pros

- Values veterans in hiring and strong supporter of the Hiring our Heroes program - Trusted to work on very meaningful projects - Awesome people to work with in this company. Great mix of highly competent cybersecurity experts and leaders who value a diverse mix of backgrounds and experience

Cons

Nothing significant to report at this time

1.0
5 June 2026
Recommend
CEO approval
Business outlook

Pros

Sadly there aren't any pros when it comes to Zermount.

Cons

My experience working for this company was extremely disappointing due to what I perceived as poor leadership, a lack of employee appreciation, and an unhealthy workplace culture. The biggest challenge was the management style. Communication from senior leadership was often difficult to follow, and feedback was frequently delivered in a way that felt disrespectful and confrontational. Employees were sometimes criticized publicly, which created an uncomfortable work environment and raised concerns about professionalism and confidentiality. I also felt that favoritism influenced how employees were treated. Some employees appeared to receive more support and opportunities than others, leading to concerns about fairness and consistency in management decisions. Employee morale was very low. Hard work and extra effort rarely seemed to be acknowledged, while even minor mistakes received significant attention. Many employees felt undervalued despite regularly going above and beyond their responsibilities. Another concern was the expectation that employees perform tasks outside their job descriptions, such as cleaning common areas, washing dishes, and maintaining office spaces. In addition, the workload often required long hours, frequently extending well beyond the standard workday. Turnover appeared to be extremely high during my time there, with employees resigning regularly. This created instability and negatively affected morale across the organization. Based on my experience, I would not recommend this company to prospective employees. The work environment, management approach, and lack of recognition made it a difficult place to build a long-term career. Another frustration was the frequent introduction of new administrative and reporting tasks that management stated were generated or suggested by AI tools such as ChatGPT. Many of these assignments felt repetitive, unnecessary, and disconnected from employees' core responsibilities. Rather than improving efficiency, they often increased workloads, created duplication of effort, and made it more difficult for employees to meet deadlines and focus on meaningful work.

3
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