A difficult time to be in a BNPL Business - Operations Coordinator Zip Co Employee Review

3.0
27 July 2022
Recommend
CEO approval
Business outlook

Pros

People are generally friendly (outside of the HR team)

Cons

High turnover, frequent redundancies, and many unkept promises at all levels.

avatar
Zip Co Response
3y
Thanks for taking the time to share your feedback. We appreciate hearing when the employment experience is a positive one, but equally when there's an opportunity to improve. We have placed a lot of focus on supporting the wellbeing of our Zipsters during a time where rapidly shifting external market factors have resulted in changess to our organisational structure and ways of working.Your feedback suggests we could've done more, and I'd welcome the chance to learn a little more about the experience you've described. We are always looking for ways to improve the work experience at Zip, and as part of our refreshed strategy we have committed to continue investing in our Zipsters' growth and career development. If you would be willing to speak to me over a confidential call, perhaps you could share your thoughts on what else we could be doing to get better. Please reach out to people@zip.co and I will be in touch ASAP to set up a conversation. Conor, Director Talent Acquisition

Explore other reviews about Zip Co

5.0
25 June 2026
Recommend
CEO approval
Business outlook

Pros

I recently joined and have been thoroughly impressed by the onboarding process, welcoming nature of my coworkers, and transparency from leadership. I can tell that people genuinely enjoy working here, and I'm excited for growing as part of the team.

Cons

I have no cons as of yet!

5.0
23 June 2026
Recommend
CEO approval
Business outlook

Pros

My recruiting and onboarding experience has been exceptional! The team seemed to genuinely care about my experience from my very first interaction with them!

Cons

Have not discovered any as of yet, so far, a GREAT team!

See reviews by: Helpful|Rating|Date|All