7 Sept 2023
Zip Co Response
2yThanks for your review. While it's good to hear about some of the positives of your time with Zip, it's disappointing to hear that other parts of your experience have fallen short of your expectations.
We have always strived for a culture built on fairness and transparency, and our refreshed processes around remuneration and performance are designed to give all Zipsters a clear understanding of how performance is assessed and rewarded.
Would you be open to a confidential chat with me so that I can hear more about your specific circumstances and give you an opportunity to share any recommendations that may uplift the experience for your former team mates?
Please reach out to me via people@zip.co and I will arrange a time for us to connect as a priority.
Conor Donoghue, Senior Director People & Culture ANZ