Poor upper management accountability - Anonymous employee ZoomCare Employee Review

2.0
21 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I had a great direct supervisor. There's a "we're all in this together" energy. You can tell that some middle managers really care about their teams.

Cons

Upper management. They were sloppy, never seemed to be on the same page about anything. some of the executive managers didn't pay attention to company policies and would space out in their own meetings. Very little accountability and rules were only applied for some coworkers.

Explore other reviews about ZoomCare

5.0
22 Aug 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

A lot of flexibility to work around schedules for childcare, appointments, etc. I feel supported and respected by my colleagues as well as my supervisor. I feel I am paid fairly for my experience and job duties.

Cons

Maternity leave could be better! It is also a newer company, so change is always happening which could be a con for some folks.

3.0
24 June 2026
Recommend
CEO approval
Business outlook

Pros

Clear training process Mostly adequate staffing

Cons

Lack of upward mobility Upper management is very disconnected

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