Good Place to work - Customer Success Manager (CSM) Zscaler Employee Review

4.0
21 May 2025
Recommend
CEO approval
Business outlook

Pros

Good place to work Flexible Conditions

Cons

Immature with a number of processes

Explore other reviews about Zscaler

5.0
9 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great company to work with

Cons

Work life balance is very skewed

1
1.0
3 June 2026
Recommend
CEO approval
Business outlook

Pros

Zscaler’s bread and butter products are great. Excellent pay and benefits. Fast growing technology

Cons

Toxic Mid Level Management looking out for themselves. Employees are easily expendable. Company seems fixated on stock prices and losing its focus on making happy customers. Diabolical review practices. My whole team received reviews from our manager. The SVP of the group then lowered everyone’s rating down a full level without any feedback or reason. The same SVP then laid us all off a few months later.

1
See reviews by: Helpful|Rating|Date|All